Refund policy

How to Return an Item to Jaipur Fabric

If you need to return an item, please let us know within 7 days through one of these methods:

  1. Email: Send your order number to cancel@jaipurfabric.com.
  2. Call/WhatsApp: Contact us at +91 93140 75567 with your return request and order number.

 

Return Conditions

  • Item Condition: Must be in original, unused condition. No returns for worn, washed, used, or altered items.
  • Non-Defect Issues: Style/design issues, bleeding/rubbing of vegetable dyes, and minor stitching issues are not considered defects.
  • Color Variations: Minor color variations (up to 10%) are normal and not eligible for return.

 

Return Charges

  • Standard Items: Rs 99/- per product for returns not due to quality defects.
  • Quilts & Comforters: Rs 159/- per product.
  • Non-Returnable Items: Sale items and international orders cannot be returned.

 

Refunds & Exchanges

  • Process: Starts within 24-48 hours after our Quality Check Team approves the return.
  • Refund: Credited to your wallet as a credit note (valid for 1 year) or via bank transfer/UPI.
  • Exchange: Allowed for like-new items, but you must pay return shipping.

 

Sending the Product Back

  • Reverse Pickup: We will organize it. Once approved, we’ll issue a refund minus the shipping fee. This process takes 7-14 days.
  • Self-Shipment: If reverse pickup isn't available, ship the item back within 7 days to:

    Jaipur Fabric M 67 Mahesh Colony Tonk Phatak Near JP Underpass Jaipur, Rajasthan, India 302015