FAQ / Help Center

Please use the below form. You can also call customer service on +91-93140-75567.

Contact Us

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

Please allow 3 - 5 business days from the time your package arrives back to us for a refund to be issued.

Below are some of are common questions about orders

How do I place an order?

How do I know if my order is confirmed?

When will I receive my order?

Return / Exchange

Can I return or exchange an item?

Do you ship internationally?

Yes, we ship to most...

Customization Services

Do you offer custom-made products (like custom lehengas, sarees, etc.)?

What payment methods do you accept?

We accept a variety of...

How do I know if a product is in stock?

All products on our website show real-time stock availability. If an item is out of stock, you can sign up to receive a notification when it becomes available again.

How should I care for my products?

Care instructions vary based on the product type. For most of our products:Bedsheets, Pillow Covers, Comforters, Quilts, and Dohars: Machine wash on a gentle cycle with mild detergent.Sarees, Lehengas, Dresses, and Suits: Dry clean is recommended for the best results, especially for those with delicate fabrics or intricate embroidery.Always refer to the specific care label included with your purchase for the best care instructions.

Can I buy products in bulk for events or a business?

Yes, we offer bulk purchasing for events, businesses, or wholesale orders. Whether it's a wedding, festival, or other occasion, we can provide custom bulk orders for items like bedsheets, comforters, lehengas, and more. Please contact us for wholesale pricing and further details ! +91-9314075567

Are your products eco-friendly?

We are committed to sustainability and use eco-friendly materials wherever possible. Many of our products feature organic cotton, natural dyes, and handmade techniques that reduce environmental impact. We work closely with local artisans to promote sustainable practices.

Do you offer discounts or promotions?

Yes, we frequently run seasonal sales and special promotions. Be sure to subscribe to our newsletter or follow us on social media to stay updated on our latest offers, discounts, and exclusive deals.

How can I contact customer service?

Our customer service team is happy to assist you. You can contact us via email at info@jaipurfabric.com, or call us at +91 9314075567. Our working hours are Monday to Saturday, 9 AM to 6 PM IST.